Frequently Asked Questions (FAQ)

Product Specifications & Quality

Our pellets are primarily made from compressed, recycled wood waste and sustainably sourced wood residue. We transform these materials into uniform, dense, and high-energy biofuels, ensuring no unnecessary depletion of natural resources.

We ensure a low ash content ($< 1.0\%$) through strict quality control during the raw material preparation and the manufacturing process. This commitment means less residue for your team to handle and lower maintenance costs for your industrial boilers.

Our manufacturing process is optimized to achieve and maintain a low moisture content of less than $10\%$. This low moisture level is key to guaranteeing superior combustion efficiency and consistent heat output.

Absolutely. Our pellets are manufactured to consistent industrial standards, typically with a diameter of $6$ to $8 \text{ mm}$. This uniform size ensures predictable, smooth flow through automated feeding and boiler systems, minimizing operational issues.

You can expect a high heating value ranging from $17.5$ to $19 \text{ MJ/kg}$, which is roughly $7,500$ to $8,200 \text{ BTU/lb}$. This excellent energy density is why our clients achieve high-efficiency heat and steam generation with less volume of fuel.

Logistics & Supply Chain

We focus on high-volume B2B supply. While we do not publish a generic MOQ, our team specializes in creating customized solutions for industrial partners that require significant annual tonnage. Please contact us to discuss your specific needs.

Our vertically integrated supply chain is managed entirely within Pakistan, giving us full control from raw material sourcing to final delivery. This control is our guarantee of reliable, year-round supply, eliminating the risks associated with volatile import markets.

We offer flexible options to integrate with your existing site infrastructure, including bulk deliveries via dedicated trucks for direct silo transfer, or large, manageable industrial sacks/ton bags for handling and storage.

 Yes. We pride ourselves on predictable logistics. Once a partnership is established, we work with your operations team to set up a reliable, ongoing supply schedule that ensures your inventory remains stable and prevents operational downtime.

Lead times can vary based on volume and delivery location. We recommend starting with a consultation and quote request to establish a long-term supply agreement, which allows us to reserve production capacity and set an efficient rolling delivery schedule for you.

Sustainability & Application

By switching to our wood pellets, you adopt a carbon-neutral biofuel. This choice significantly reduces your greenhouse gas emissions and utilizes recycled wood resources, positioning your company as a leader in environmental stewardship.

Yes, our pellets are versatile. They are suitable for various applications, including industrial boiler systems for steam and process heat, as well as power generation and Combined Heat and Power (CHP) systems.

The transition involves technical assessment, but our team simplifies the process. We work with your engineers to ensure optimal compatibility and advise on any minor system adjustments needed to maximize efficiency when switching from fossil fuels to biomass.

As a low-moisture product, our pellets must be stored in a dry environment (silo, indoor shed, or covered area) to maintain their optimal combustion properties. We provide guidance on best storage practices for bulk materials upon partnership.

Yes. During the consultation phase, we assess your current fuel consumption and cost and provide a professional estimate of the predictable, reduced operating costs and economic stability you can achieve by transitioning to our wood pellets.

Partnership & Support

 The simplest first step is to Request a Consultation. This allows our technical and sales team to understand your industrial energy needs and begin tailoring a specific supply solution and quote for your business.

 Yes, our commitment extends beyond delivery. We provide ongoing technical support and conduct post-delivery reviews to ensure optimal pellet performance and client satisfaction with your boiler system integration.

Our internal logistics team manages the entire process. You communicate directly with our supply coordinators, ensuring transparent and immediate tracking and coordination for all bulk deliveries to your site.

We aim to provide pricing stability, a major advantage over volatile fossil fuels. Your pricing structure is outlined in the initial Sales Contract or Supply Agreement, providing you with predictable cost planning for your financial year.

You can review our Projects / Case Studies page. This page showcases various successful transitions and ongoing supply partnerships with major industrial clients across different sectors, providing concrete proof of our capabilities.